CUSTOMER FOLLOWUPS

Followup customers for any reason

CUSTOMER FOLLOW-UPS

The lifeblood of any organisation are their customers.

Outbound Telemarketing is a powerful customer follow-up tool that require specialised staff.

Telemarketing is one of the main tools many fortune 500 companies use to achieve this. Sure digital marketing is also widely used these days. However, nothing replaces that one on one customer contact.

Next to an actual physical face to face conversation, a phone conversation is still the second most effective communication tool today.

Any reason to re-contact a customer

  • recent or or lapsed customers;
  • re-invigorating new sales by re-signing;
  • cross-selling or up-selling;
  • or simply providing you with feedback to ensure they are enjoying your product or service and see if they have any questions, concerns or suggestions.

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